Sales & Sales Training

Sales Growth work helps a business turn attention, inquiries and existing customer relationships into clearer, more repeatable revenue. Marker 90 looks across the full path—from the offer and pricing through follow-up, customer experience, retention and referrals—so the business improves the constraint that is actually limiting growth.

When Sales Growth support may be useful

• Sales depend too heavily on the owner, one employee or inconsistent promotions
• Leads arrive but follow-up, booking or onboarding breaks down
• Customers do not clearly understand the offer, price or value
• The business needs stronger repeat business, referrals or customer reactivation
• A new product, package, menu item, membership or promotion needs to be developed and tested
• The team needs practical scripts, standards, coaching or implementation support

How Marker 90 approaches sales growth

The work begins with the result, the evidence and the customer journey—not a preselected package. Brent reviews what buyers see, what the team does, where opportunities are being lost and what the business can realistically maintain. The engagement may combine strategy, offer development, process design, writing, customer-experience work, training and hands-on implementation.

Choose the part of the sales system that needs attention

Sales strategy, process and team execution

• Sales Strategy
• Sales Process and Customer Journey
• Lead Follow-Up and CRM
• Sales Scripts, Playbooks and Materials
• Sales Coaching and Implementation

Customer experience, retention and proof

• Customer Experience Audits and Journey Mapping
• Customer Communication and Follow-Up
• Inquiry, Booking and Customer Onboarding
• Complaint Response and Service Recovery
• Customer-Service Standards and Team Support
• Retention, Loyalty and Repeat Business
• Referrals and Customer Reactivation
• Reviews, Testimonials and Social Proof

Offers, products and revenue paths

• Offers, Pricing and Value
• Conversion, Retention and Referrals
• Service Packages and Memberships
• Product and Product-Line Development
• Menu and Food-Service Offer Development
• Promotional, Fundraising and Experience Offers
• Pricing, Profitability and Break-Even Planning
• Offer Testing and Optimization
• Offer Launch and Sales Support
• Bundles, Add-Ons and Revenue Paths

What a useful engagement should produce

The expected output depends on the scope, but it should leave the business with clearer decisions and usable assets: a prioritized sales plan, a stronger offer, a defined customer path, working follow-up tools, team guidance, tested messages or an implementation roadmap. Marker 90 does not promise a specific revenue result; recommendations are tied to the available evidence and what the business can execute.

Frequently asked questions

Do I need to know which service I need?

No. Start with the sales problem, goal or customer behavior you recognize. Marker 90 can help diagnose where the work belongs.

Can Marker 90 implement the recommendations?

Yes, when implementation fits the engagement. Support can include writing, materials, workflows, training, rollout and follow-up instead of stopping with a strategy document.

Is this only for businesses with a sales team?

No. The work can support owner-led sales, small teams, service businesses, retailers, food businesses and organizations developing earned-revenue or fundraising offers.

Start with the sales problem you can see

Start the conversation and describe what is happening now, what you have tried and what a better result would look like.